Help centre
Frequently asked questions
Every entry has a stable code. It is what the EA and our emails link to, and it does not change when the list is reordered.
- webrequest-4014The EA shows error 4014, what now?
- licencia-dos-cuentasCan I use one license on two accounts?
- licencia-vencida-posicionesWhat happens to my open positions if the license expires?
- probador-estrategiasDoes it work in the strategy tester?
- licencia-gratis-ibHow do I get the free license?
- microcuentaWhich account type should I use?
- gratis-trasladoCan I move the free license to another account?
- pago-criptoWhich payment methods do you accept?
- sin-reembolsoAre there refunds?
No. Crypto settlement cannot be reversed, so there is no refund procedure. That is why the demo trial runs 15 days and AutoConfig is available before you buy.
Payments5 views
- autoconfig-vacioAutoConfig says no configuration survives
- telemetria-privacidadWhat data does the EA send?
- comunidad-reglasWho can post in the community?
Stable codes. The code on the left is what the EA and our emails link to. It survives reordering, slug changes and new languages.
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