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Frequently asked questions
Every entry has a stable code. It is what the EA and our emails link to, and it does not change when the list is reordered.
- webrequest-4014The EA shows error 4014, what now?
- licencia-dos-cuentasCan I use one license on two accounts?
- licencia-vencida-posicionesWhat happens to my open positions if the license expires?
- probador-estrategiasDoes it work in the strategy tester?
- licencia-gratis-ibHow do I get the free license?
- microcuentaWhich account type should I use?
- gratis-trasladoCan I move the free license to another account?
- pago-criptoWhich payment methods do you accept?
- sin-reembolsoAre there refunds?
- autoconfig-vacioAutoConfig says no configuration survives
- telemetria-privacidadWhat data does the EA send?
Validation sends the key, account number, broker, server, balance, version and a nonce. Market telemetry goes through a separate endpoint that accepts no key and no account number: only symbol, spread, range and broker, so it is structurally incapable of being correlated with a specific customer.
AutoConfig5 views
- comunidad-reglasWho can post in the community?
Stable codes. The code on the left is what the EA and our emails link to. It survives reordering, slug changes and new languages.
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